Privacy Policy
Privacy Statement
At Colinshoes (“we,” “us,” or “our”), we take your privacy seriously.
This Privacy Statement explains how we collect, use, share, and protect your personal information.
1. Collection and Use of Personal Data
Personal data is information that can directly or indirectly identify you.
It does not include data that has been permanently anonymized or aggregated.
We follow the principles of legality, legitimacy, transparency, and data minimization — collecting only what is necessary, for specific purposes, and applying strict technical and administrative safeguards.
Types of Data We Collect
1. Data You Provide
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Account information (name, email, phone number, password)
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Purchase details (billing/shipping address, payment information, contact details)
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Information from customer support, surveys, or chat tools
2. Data About Your Use of Our Services
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Device type, IP address, browser type, operating system
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Usage and diagnostic data
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Location data (via IP, GPS, or other methods, where applicable)
2. How We Use Your Personal Data
a. To Provide, Improve, and Develop Our Services
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Order processing, product delivery, and customer support
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Data analysis, research, and audits
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Running promotions, contests, or surveys
b. To Communicate with You
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Send service updates, policy changes, and marketing offers (with your consent)
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Respond to inquiries and requests
c. To Ensure Safety and Security
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Verify accounts, monitor fraud, investigate suspicious activities
3. Cookies and Similar Technologies
We use cookies to:
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Personalize content
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Measure advertising performance
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Understand user behavior
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Provide a secure and smooth experience
You can manage or disable cookies in your browser settings, but some features may not work as intended.
4. Sharing and Disclosure of Data
We may share data with:
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Strategic partners who help provide or market our services
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Affiliated companies (in case of mergers, acquisitions, or reorganizations)
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Legal authorities when required by law or to protect rights, safety, and security
We will never sell your personal data to third parties for their own marketing without your consent.
5. Your Rights
You have the right to:
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Access, correct, or delete your personal data
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Restrict or object to certain processing
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Receive your data in a portable format
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Withdraw consent at any time
We may request proof of identity before processing such requests.
6. Third-Party Websites
Our site may contain links to third-party websites or services.
We are not responsible for their privacy practices — please review their policies before use.
7. Data Security and Retention
We use SSL encryption, PCI DSS-compliant gateways, and strict security measures to safeguard your data.
We retain data only as long as necessary for the purposes stated, unless a longer retention period is required by law.
8. Changes to This Privacy Statement
We may update this statement from time to time.
Your continued use of our services after changes means you accept the updated terms.
9. Contact Us
For privacy-related questions or concerns:
📧 service@colinshoes.com